Drama-Free Feedback Toolkit

Everything a leader needs

to deliver clear feedback
that drives real change
 (even when emotions run high)

Over the years, I have heard a version of the following sentiment from every single one of my leadership coaching clients: “How in the world do I deliver feedback without getting derailed by drama?!”   

Most of us weren’t taught how to give feedback in a way that is simple  and effective, especially when emotions are strong or stakes are high.

So we fall into these predictable patterns:

• being vague to avoid discomfort and emotional escalation
• speaking too bluntly and triggering defensiveness
• putting off conversations until the problem becomes critical

The 17-page Drama-Free Feedback Toolkit gives you a reliable, practical way to break those patterns and prepare to hold feedback conversations well:

• To organize your thoughts and prepare for a feedback conversation, fill out the Planner.
• For detailed explanations and reflection prompts, the Guide is your best choice.
• When you want brief reminders, turn to the Quick Reference. 

Every tool within this kit will help you address performance concerns by providing clarity and support without removing responsibility; resolve friction and miscommunication with your own colleagues; and help team members speak to each other not about each other when they are frustrated or concerned.

Using the toolkit to prepare, the feedback you deliver will strengthen professional relationships and get better results.

With this toolkit you will…

• overcome the core reason that most leaders struggle with delivering and receiving effective feedback 
• use a proven 9-question Planner to stop overthinking what to say or avoiding the conversation altogether (even if you’ve struggled with this for years)
• learn the 3 clear, proven phases of delivering feedback that others want to receive (even when they’ve seemed resistant in the past)
• stop getting pulled into the drama of defensiveness or side topics when you’re trying to address a real issue
• learn the simplicity of feedback that drives meaningful change