Drama-Free Feedback Toolkit

Everything you need to deliver clear feedback
that leads to real change
(even when emotions run high!)

Over the years, I have heard the following sentiment from every single one of my clients: “How in the world do I deliver feedback without getting derailed by drama?!”  Is this you too?  

After you tell someone (who genuinely needs to hear clear feedback) what they could do differently, they often say things like, “It’s not my fault!” and “Why are you talking to me when <points finger at colleague> is the real problem?!” You can tell that the more you talk about what they need to change, the more you lose them. 

You have a strong sense the way you’re delivering feedback (in person or virtually) isn’t as strong, compelling, or clear as it could be.

But you have no idea how else to do it.

And the reason you have no idea is that performance feedback is genuinely difficult to sum up into appealing messages (and you’ve likely tried a lot of different ways).

It might feel like, “Well, I either have to say it bluntly and ignore emotional reactions or take hours and say it without hurting anyone’s feelings,” and you can’t find the middle ground.

And it’s so frustrating to try approach after approach to describing what a colleague needs to do differently only to have their problematic behavior persist again and again.

To make matters worse…You hate the idea of crafting a scripted message or following a prescriptive acronym you need to memorize.

If this sounds like you…there’s hope!

As you work through this 17 page toolkit, I predict you’ll begin to feel waves of relief as the words come together, knowing that the next time you are faced with delivering difficult feedback you will have a clear and compelling message plus strategies for managing emotional reactions.

The feedback you deliver will finally lead to meaningful, positive change.

In this toolkit you will…

• overcome the core reason that most people struggle with delivering and receiving effective feedback (you’ll get it immediately)
• get a proven 9 question Planner so you don’t overthink what to say or avoid the conversation altogether (even when you’ve felt stuck around this for years)
• discover the power of finding your main regulator for your nervous system
• learn the three core phases to delivering feedback that senior leaders and clinicians want to receive (even when they’ve seemed resistant)
• stop getting pulled into the drama of defensiveness or side arguments when you’re trying to address a real issue
• be struck by the simplicity of feedback that drives meaningful change